What people are saying about this course:
"This is an excellent class which dives deeper into the important role of customer service skills for visitor service staff who have some interpretive duties."
"Knowledgeable and helpful instructors, helpful materials, logical flow, information that my staff can use to help improve customer service."
"It provided all the tools and more to be able to teach the CIH course."
"I feel ready and prepared to teach a CIH for our organization."